User guide

1. Create an account. Sign up with your email and confirm it with the code we send you.
2. Create your store. Pick a store name and a store link. Your store is live in minutes.
3. Add your catalog. List products, then share your store link with customers.

We recommend turning on two-factor authentication under Settings to keep your account safe.

• Add products with a name, description, price, images and stock. Mark a discounted price to show a sale badge.
• Group products into categories so customers can filter your catalog.
• Use bulk tools to import and export products with CSV, or edit many products at once.

• Every checkout appears under Orders. Open one to see the items, buyer details, payment and status.
• Update an order's status as you fulfil it. Customers receive automatic email updates.
• Print shipping labels from an order.
• Customers keeps a record of everyone who has bought from you, and you can export it.

• Take card, wallet, bank transfer and cash on delivery payments.
• Set shipping rates per template: flat, weight-based or regional (district and province).
• On the Growth plan, connect your own PayHere, Koko or Mintpay account on your own domain: customers pay you directly and we never hold the money.

• Customise how your store looks, including banners on the front page.
• Write About, FAQ, returns and legal pages in a simple editor, each with its own page URL.

• Create discount codes (percentage or fixed amount), then activate, deactivate or delete them any time.
• On plans that include reviews, verified buyers can rate products. New reviews wait under Reviews until you approve or reject them.
• Growth plans and above can let buyers look up and track their orders.

• Invite team members from Team. You are responsible for their access.
• Billing shows your plan, invoices and what each plan includes. Upgrade or change plan whenever you need to.
• Activity records recent changes made in your store.